Fidelity Services Group
Branch Administrator Position: Overview
The role of the Branch Administrator at Helderkruin is an exciting opportunity within the Specialized Services Division. This position entails a diverse range of responsibilities that include administrative tasks, human resources management, and financial oversight. Reporting directly to the General Manager, you will play a crucial role in ensuring the smooth functioning of the branch.
Qualifications and Experience Required
To excel in the position of Branch Administrator, the following qualifications and experience are essential:
| Minimum Requirements |
|---|
| Grade 12 or Matric Certificate. |
| A tertiary qualification will be considered an advantage. |
| 3-5 years of relevant experience in a similar environment. |
| Payroll knowledge and experience is essential. |
| SAP experience is advantageous. |
| Strong financial knowledge is essential. |
| Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Outlook). |
| No criminal record. |
| Own reliable transportation is required. |
| Preference for residents within the West Rand or surrounding areas. |
Key Responsibilities
The Branch Administrator will be tasked with a wide range of responsibilities, ensuring all operations within the branch function effectively. Core responsibilities include:
- Handling all payroll and salary-related matters accurately and efficiently.
- Managing daily bookings of guards on the Posting Sheet.
- Oversight of billing and finance functions.
- Personnel management, including onboarding and terminations.
- Supporting the Branch Manager with financial actions and operational functions.
- Managing all branch assets.
- Taking full responsibility for the Petty Cash System and its submissions.
- Ensuring timely submission of weekly, monthly, and quarterly reports for all sites.
- Serving as a key contact for various departments on branch matters.
- Performing typical office duties such as answering calls, responding to emails, and filing.
- Implementing and adhering to company policies and procedures.
- Managing schedules for all administrative functions.
- Facilitating the smooth flow of information within the branch for effective operations.
- Coordinating and ensuring compliance with branch regulations.
- Assisting with audit compliance as required.
- Overseeing facilities services, maintenance activities, and tradespersons.
- Preparing monthly reports and assisting in presenting performance data to management.
- Collaboration with managers and executives on various projects and tasks.
- Engaging with security officers regularly.
- Handling pension and provident fund submissions.
- Providing UIF assistance, including drafting necessary documents.
- Offering a comprehensive support function for the branch.
- Acting as the primary correspondent between the branch and the corporate group.
Core Competencies Required
To thrive in the role of Branch Administrator, candidates should possess the following core competencies:
- Strong command of the English language.
- A consistently positive attitude.
- Professional attire in line with corporate standards.
- Excellent administrative and organizational skills, with the ability to work independently.
- Strong interpersonal and communication skills.
- Aptitude for liaising professionally with personnel at all levels.
- Highly motivated and enthusiastic.
- Ability to work effectively under pressure.
- Proficiency in Microsoft Word, Outlook, and Excel, with a willingness to learn new systems.
This position not only demands a detail-oriented individual but also a proactive and diligent team player who can adapt to the dynamic environment of the branch.
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