Administrative Assistant (X2) – Durban Jobs

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  • Full Time
  • Durban, South Africa

Road Accident Fund

Administrative Assistant (2 Positions) – Durban

Company Overview

The Road Accident Fund provides compulsory insurance cover for all South African road users. We support people affected by road accidents through our statutory motor vehicle accident cover system (excluding property damage claims).

Position Details

  • Employment Type: Contract
  • Education Requirement: Matric Certificate (Grade 12/NQF 4)
  • Experience Needed: 1+ years in administration/claims handling
  • Location: Durban, KwaZulu-Natal

Key Responsibilities

Claims Management Support

  • Process stakeholder queries via phone and written communication
  • Prepare and dispatch undertaking letters
  • Maintain accurate digital and physical file records

Payment Processing

  • Prepare payment requisitions for approved offers
  • Complete authorization checklists
  • Obtain necessary approvals per delegation of authority

Claims Administration

  • Conduct duplicate claim checks across multiple systems
  • Verify mortality status through Home Affairs database
  • Coordinate file movement between departments

Technical Requirements

  • Proficient in MS Office suite
  • Familiarity with claims management systems
  • Knowledge of basic financial authorization processes

Application Process

Qualified candidates should submit applications through the Road Accident Fund careers portal. Application processes are completely free – no payments required at any stage.

Prepare your application materials carefully. All candidates must provide valid proof of qualifications.

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