Orion Hotels & Resorts
Assistant Operations Manager
Company Overview
Orion Hotels & Resorts operates a collection of heritage hotels, destination resorts, country retreats, and private game lodges across South Africa. With four strategically located properties, we pride ourselves on delivering exceptional boutique hospitality experiences.
Position Details
- Employment Type: Full Time
- Minimum Education: Matric Certificate
- Preferred Qualification: Hospitality Management/Business Administration Degree
- Location: Gauteng Province
- Sectors: Hospitality, Administration
- Requirements: Valid Driver’s License & Reliable Vehicle
⚠️ Never pay any fees for recruitment processes. Report suspicious requests to our team.
Key Responsibilities
- Support CEO in overseeing operations across multiple hotel properties
- Monitor service quality in guest services, housekeeping, and F&B operations
- Analyze performance metrics and implement improvement strategies
- Ensure compliance with company standards and industry regulations
- Manage operational budgets and cost control measures
- Lead staff training and development initiatives
- Conduct regular property inspections
- Handle operational challenges and emergency situations
Candidate Requirements
- 5+ years hotel operations experience
- Strong leadership and team management skills
- Proficiency in hotel management software and MS Office
- Excellent problem-solving abilities
- Flexibility to work weekends/holidays (5.5-day work week)
- Willingness to travel extensively
- Passion for guest service excellence
Application Process
Qualified candidates should apply through the Orion Hotels careers portal. Only shortlisted applicants will be contacted.
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