Main Purpose of the Position:

The primary function of this position is to effectively carry out assigned tasks related to marketing and customer service within a trading branch environment. This role is crucial for ensuring customer satisfaction and promoting the services and products offered by the company.

Minimum Requirements

To be considered for this role, candidates must meet the following minimum requirements:

  • Completed Grade 12
  • 1 to 2 years of experience in a trading branch (recommendation preferred)
  • 2 years of experience in customer service and marketing is an advantage

Essential Skills

The position requires a diverse skill set for effective performance, including:

  • Computer Literacy: Proficiency in MS Office applications.
  • Communication Skills: Strong verbal and written communication skills in both Afrikaans and English.
  • Numerical Skills: Ability to handle numerical data accurately.
  • Organizational Skills: Capability to manage tasks and prioritize effectively.
  • Sales Skills: Proficiency in sales techniques and customer interaction.

Roles and Responsibilities

The successful candidate will be responsible for various tasks, including:

  • Providing Excellent Customer Service: Delivering high-quality service to customers to enhance their shopping experience.
  • Cash Handling: Managing cash transactions accurately to maintain financial integrity.
  • Stock Control: Monitoring inventory levels to ensure product availability and proper storage.
  • Shelf Management: Organizing and maintaining product displays to attract customers.
  • Administrative Tasks: Executing various administrative duties to support operations effectively.

Equal Employment Opportunity

OVK is committed to equal opportunities in employment. We strongly encourage individuals from designated groups and persons with disabilities to apply for the role.

Structured Summary of Job Position

Criteria Description
Position Purpose Execution of assigned responsibilities, marketing, and customer service.
Minimum Requirements Grade 12, 1–2 years experience in trading branch, 2 years in customer service/marketing.
Essential Skills Computer literacy, communication in Afrikaans & English, numerical ability, organizational skills, sales skills.
Responsibilities Provide customer service, handle cash, manage stock, maintain shelves, perform administrative tasks.
Employment Policy Encouragement of applications from designated groups and individuals with disabilities.

In conclusion, this position offers an exciting opportunity for individuals looking to grow their careers within a trading branch setting. With a focus on customer satisfaction and effective product marketing, the role serves as a vital component in the overall success of the organization. Candidates who meet the outlined requirements and possess the necessary skills are encouraged to apply and contribute positively to the team.