Exciting Opportunity: 3 Admission Clerk Positions at Life Beacon Bay Hospital

Life Beacon Bay Hospital is excited to announce the opening of three Admission Clerk positions within the hospital’s Patient Services department. Reporting to the Reception Supervisor, Brigitt Raffie, the successful candidates will play a key role in ensuring the smooth operation of the admissions process, providing support to patients and medical staff, and contributing to the overall efficiency of the department.

Key Responsibilities

As an Admission Clerk, you will be tasked with a variety of responsibilities aimed at enhancing the patient experience while maintaining administrative efficiency. Your duties will include:

• Patient-Centered Admission Process
  You will maintain a well-organized, professional, and patient-focused admission environment, ensuring that all processes are accurate and effective in reducing risk factors.
• Bed Booking and Coordination
  Accurately manage the bed booking procedure and liaise with medical teams to ensure that all pre-booked patients are properly assigned to their respective wards.
• Teamwork and Collaboration
  You will work closely with credit controllers, case managers, reception staff, nurses, and doctors to ensure seamless coordination in the admission process. Effective teamwork will be key to achieving the department’s objectives.
• Liaison with Medical Aids
  As part of your role, you will liaise with medical aids to secure authorization for admissions, ensuring that all necessary paperwork and approvals are in place before a patient is admitted.
• Risk Management
  By adhering to hospital protocols, you will help manage and mitigate potential risks, ensuring that all procedures align with Life Beacon Bay Hospital’s policies.
• General Administration
  You will handle various administrative tasks, including scanning, filing, and assisting with the authorization process. Additionally, you may be asked to assist with case management duties as required.
• Cash Handling and Documentation
  Managing petty cash and banking duties will be part of your daily responsibilities, along with collecting co-payments, private fees, and related documentation when applicable.
• Support and Ad-Hoc Administration
  You will also provide support services and assist with other ad-hoc administrative tasks assigned by the Reception Supervisor, ensuring the department operates smoothly.

Requirements

To be considered for this position, candidates must meet the following criteria:

• Grade 12 qualification.
• Computer literacy, particularly with Impilo and MS Office (knowledge of Impilo is advantageous).
• A motivated, enthusiastic, and well-organized individual with a strong ability to handle pressure.
• Shift and overtime flexibility to meet the demands of the hospital.
• A customer service-oriented attitude with strong communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Familiarity with bed bookings and medical terminology.
• Prior experience in admissions is highly desirable.

Core Competencies

Successful candidates should demonstrate the following competencies:

• Strong problem-solving skills and the ability to exercise good judgment.
• Resilience and the ability to adapt to changing circumstances.
• Experience in engaging with diverse individuals.
• Excellent verbal and written communication skills.
• Ability to influence and engage with various stakeholders.
• A strong drive and energy to excel in a dynamic work environment.
• A commitment to excellence and high-quality service delivery.
• High standards of ethical behavior and professionalism.
• Ability to build strong relationships and foster customer responsiveness.

How to Apply

If you are a motivated and organized individual with a passion for customer service and healthcare, we encourage you to apply for one of the three Admission Clerk positions at Life Beacon Bay Hospital. The deadline for applications is Wednesday, February 12, 2025. Internal applicants are asked to discuss their application with their line manager before applying. External candidates are also welcome to apply.

For further information or to submit your application, please contact Brigitt Raffie, Reception Supervisor at [email protected].

Life Healthcare is an Equal Opportunity Employer

Life Healthcare is committed to diversity and inclusivity in the workplace. Please note that only shortlisted candidates will be contacted. If you have not been contacted within two weeks of the closing date, please consider your application unsuccessful.

Take the next step in your healthcare career and apply to become part of the Life Beacon Bay Hospital team today!