Internal Sales Consultant Position: Join Our Dynamic Team

Fidelity Services Group (Pty) Ltd is seeking an enthusiastic, competitive, and results-driven Internal Sales Consultant to help us achieve our ambitious customer acquisition and revenue growth goals. If you thrive in a fast-paced sales environment and have a passion for helping customers, we would love to hear from you.

Role Overview:

As an Internal Sales Consultant, your primary responsibility will be to drive new sales opportunities and contribute to the overall success of our sales team. You will play a crucial role in engaging with both existing and new customers through inbound follow-ups and outbound cold calls and emails. Additionally, you’ll be tasked with understanding customer needs, providing quotes, and assisting with the development of qualified sales opportunities. This role will require an individual who is comfortable with high call volumes and is skilled at closing deals.

Key Responsibilities:

• Generate new sales opportunities through outbound cold calls and follow-up on inbound leads.
• Understand customer needs and requirements to offer tailored solutions.
• Prepare quotes and cost estimates for clients.
• Open sales order files as needed to track sales progress.
• Route qualified opportunities to the appropriate sales consultants for further development.
• Close sales and meet daily, weekly, monthly, and quarterly targets.
• Research client accounts, identify key decision-makers, and spark interest in our products and services.
• Maintain and expand a database of prospective clients within your sales scope.
• Collaborate with the sales team to build pipelines and close deals.
• Engage in online discussions about products and services to effectively convey the value we offer.

Ideal Candidate:

To succeed in this role, you should have a proven track record in internal sales, with a strong focus on achieving and exceeding targets. You should be comfortable making dozens of calls each day and possess excellent verbal and written communication skills. Strong listening and presentation skills are key, as well as the ability to multitask and manage your time effectively.

Key Qualifications:

• Proven experience in internal sales with a history of overachieving sales targets.
• Strong phone presence and ability to handle a high volume of calls.
• Proficiency in corporate productivity tools and web presentations.
• Familiarity with CRM systems to manage and track sales activity.
• Ability to prioritize tasks and manage time efficiently.
• A working knowledge of SAP is advantageous.
• A valid vehicle license and access to your own vehicle.

Why Choose Fidelity Services Group?

Fidelity Services Group is committed to creating an inclusive workplace where talent is recognized and supported. While we value merit-based decisions, we also encourage Historically Disadvantaged Candidates and Black Female Candidates to apply, as part of our transformation policy. At Fidelity, we believe that human capital is our greatest asset, and we are dedicated to fostering continuous growth and development within our team.

Additional Information:

• If you have not been contacted within 10 working days of the closing date, please consider your application unsuccessful.
• Fidelity Services Group is committed to fair business practices, upholding ethical standards, and offering opportunities for development and advancement to all employees.

If you’re ready to take your sales career to the next level with a dynamic and supportive team, apply for the Internal Sales Consultant position today!