Job Opportunity: Kiosk and Forecourt Manager at AFGRI Equipment

AFGRI Equipment is seeking a dedicated and organized individual for the role of Kiosk and Forecourt Manager. This key position involves ensuring smooth administrative operations and adhering to all company processes and requirements.

Educational Requirements:

• Minimum of Grade 12
• A tertiary qualification in Business Administration is preferred.

Work Experience:

• At least 2 years of relevant experience in a similar forecourt or retail environment.
• Management or Team Lead experience will be considered an advantage.

Key Responsibilities:

• Stock Management: The role requires effective management of stock levels through daily monitoring and ensuring proper placement on shelves or bins. You’ll oversee regular stock-taking, cycle counting, and stock rotation processes, ensuring accurate and timely tracking.
• Sales Performance: Achieving sales targets for the kiosk and forecourt is essential. The successful candidate will ensure targets are met in line with marketing plans and budgets while monitoring the budget versus actual expenses.
• Customer Service: Building and maintaining solid customer relationships is crucial. The manager will focus on customer satisfaction by resolving queries and complaints promptly, while also striving to grow the customer base.
• Health and Safety Compliance: Ensuring the forecourt and kiosk meet all health and safety regulations in line with company policy and legal requirements.
• Employee Management: Overseeing the performance of employees within the kiosk and forecourt area, ensuring they meet key performance areas, identifying training needs, and enforcing fair disciplinary procedures where necessary.

Technical Skills Required:

• Strong verbal and written communication skills
• Proficiency in MS Office applications
• Knowledge of Point of Sale (POS) systems and ERP systems
• Solid customer service skills

Behavioral Attributes:

• Strong attention to detail and accuracy
• Ability to manage stress in a fast-paced environment
• Customer-focused with strong interpersonal skills
• Effective problem-solving abilities
• Excellent time management and accountability

If you are an organized, customer-focused individual with leadership experience, we invite you to apply for this exciting opportunity at AFGRI Equipment. Join our team and contribute to the continued success and growth of our kiosk and forecourt operations.