Local Office Manager – KwaZulu-Natal: Medium Office: Prospecton at The Department of Home Affairs Jobs

• Employment Type: Full-Time
• Required Qualification: Higher National Certificate/National Certificate (NQF Level 6)
• Experience: Minimum 3 years in supervisory role (Civic Services environment)
• Location: Prospecton, KwaZulu-Natal
• Department: Department of Home Affairs

Key Requirements

• Relevant qualification in Public Management/Administration/Social Sciences
• Proven experience in Civic or Immigration Services operations
• Comprehensive knowledge of:
  • Public service legislative frameworks
  • Workflow and capacity planning
  • Minimum Information Security Standards
• Valid driver’s license with flexibility for travel
• Strong project management and digital solution implementation skills

Key Responsibilities

• Oversee daily office operations and service delivery standards
• Manage Civic Services functions including:
  • Citizenship documentation
  • Birth/Marriage/Death registrations
  • Travel document processing
• Lead Immigration Services operations per Immigration Act
• Implement strategic objectives and digital transformation initiatives
• Coordinate resource management (human, financial, physical)
• Ensure compliance with governance policies and risk management

Application Submission

Regional Office Address (KwaZulu-Natal):
Private Bag X09, Pietermaritzburg, 3209
181 Church Street, Pietermaritzburg, 3209

Interested candidates meeting requirements should apply through the official portal.