Manager: Digital Delivery Jobs

Manager: Digital Delivery

Company Overview

The Road Accident Fund (RAF) is a statutory body providing compulsory insurance cover for drivers in South Africa against liability from traffic accidents. We focus on personal injury claims while promoting road safety awareness.

Position Summary

We seek an experienced Digital Delivery Manager to lead our technology integration, product development, and agile implementation strategies in Centurion.

Key Responsibilities

Product Excellence

• Implement user testing programs and quality assurance protocols
• Develop UX strategies using Figma/Sketch prototypes
• Monitor product performance analytics

Technology Leadership

• Oversee system integrations and API implementations
• Evaluate emerging technologies for adoption
• Maintain cross-platform compatibility

Agile Operations

• Implement Scrum/Kanban methodologies
• Conduct sprint planning and retrospectives
• Track velocity and cycle time metrics

Team Management

• Lead multidisciplinary delivery teams
• Develop staff capabilities through training
• Implement performance management systems

Requirements

• Bachelor’s degree in IT/Computer Science/Business/Engineering
• 6-8 years’ experience in digital delivery environments
• 2+ years in leadership role managing technical teams
• Certification in Agile/Scrum/Product Management (Preferred)
• Proven track record in enterprise solution delivery

Application Process

Qualified candidates are invited to submit applications through the RAF careers portal. Applications must include detailed CV and certified qualifications.

The RAF promotes employment equity. Only shortlisted candidates will be contacted.