Receptionist – Nedbank

Location: Kimbuilt Mini Campus, Randburg, Johannesburg, Gauteng

Job Type: Entry Level

Posted: 28 February 2026

Application Deadline: 12 February 2026

Job Purpose

Provide client‑focused reception services that support Nedbank’s business objectives and enhance the overall visitor experience.

Key Responsibilities

• Represent Nedbank’s values and culture in all interactions with visitors, callers, and stakeholders.
• Manage the flow of people at the reception desk, ensuring a pleasant and professional environment.
• Answer and direct telephone calls, handle inquiries, and provide general assistance.
• Receive, sort, and distribute incoming mail and packages.
• Coordinate boardroom bookings, catering, and room set‑up for meetings.
• Provide secretarial support for business requests, including document preparation and data entry.
• Identify and suggest improvements to existing processes, tools, policies, and procedures.
• Stay updated on relevant legislation, industry changes, and Nedbank policies.
• Participate in Nedbank culture‑building and corporate social responsibility initiatives.
• Maintain compliance with internal and external regulatory requirements.
• Assist in budget‑related activities and look for cost‑saving opportunities.
• Help manage reputational risk by addressing client concerns promptly and professionally.
• Support personal development through training, feedback, and career planning.

Essential Qualifications

• Matric / Grade 12 / National Senior Certificate (NQF Level 4)

Preferred Qualification

• Secretarial qualification or equivalent administrative training.

Experience Required

• 1 – 2 years of secretarial or administrative experience.

Technical / Professional Knowledge

• Administrative procedures and systems
• Basic data analysis
• Nedbank policies, vision, and strategy
• Relevant regulatory frameworks
• Business writing and communication skills
• Understanding of Nedbank’s culture and values

Behavioural Competencies

• Continuous learning
• Collaboration
• Decision making
• High work standards
• Building trusting relationships
• High‑impact communication
• Planning and organising
• Technical and professional expertise

Contact Information

For further information, please contact the Nedbank Recruiting Team at +27 860 555 566.

How to Apply

To submit your application, please visit the official Nedbank careers page:

Apply for Receptionist – Nedbank