Now Hiring: Sales Development Representative – Johannesburg CBD

At PMI, we are embarking on a groundbreaking journey to transform our business with one ambitious goal: to create a smoke-free future. As we undergo this bold transformation, we offer incredible opportunities to not only be part of a global movement but to build your future alongside us. Join us, and you’ll have the freedom to think creatively, contribute innovative ideas, and explore limitless career opportunities across various sectors of our business. In Sales and Marketing, this feels like starting a new venture, but with the resources and expertise of a well-established global brand.

Your Impact on PMI’s Future

Sales and Marketing at PMI is all about reimagining the way we do business. As part of our transformation, you’ll have the chance to drive strategic sales decisions and explore new ways to engage consumers, all while being part of our digital, omni-channel team that’s revolutionizing how we connect with our market. If you are a visionary, passionate about the future, and ready to create an impact, this is your chance to help us shape a smoke-free world.

Your Responsibilities

1. Trade Management
   • Balance management of CSU (Customer Service Units), ensuring effective physical, hybrid, and remote coverage.
   • Maintain high levels of digital engagement within remote markets, using our back-office team and digital tools to track and optimize performance.
   • Lead and oversee call frequencies in hybrid models, ensuring commercial initiatives are well-executed and meet business needs.
   • Engage with store owners, managers, and staff to increase brand awareness, generate leads, and drive device sales through education and activation.
2. Physical Universe Management
   • Forecast coverage frequency, identify key brand staging opportunities, and ensure investments in Point of Sale Materials (POSM).
   • Drive brand growth by negotiating staging opportunities and executing brand cycles that support the growth of PMI’s portfolio.
   • Continuously educate retail partners, closing knowledge gaps and ensuring they understand Reduced Risk Products (RRP) and PMI brands.
   • Host retail activations where necessary, fostering product trial and increasing brand visibility within the territory.
3. Digital Universe Expansion
   • Schedule and conduct both physical and virtual visits to digital stores, ensuring that segmentation and frequency align with market needs.
   • Identify opportunities for growth in digital distribution and provide ongoing strategic support to achieve digital business goals.
   • Collaborate with internal teams to optimize Digital Trade Engagement (DTE) success and bridge gaps in store understanding.
4. Third-Party Coordination
   • Manage third-party field teams to ensure service delivery is aligned with PMI’s objectives.
   • Work with third-party Field Managers to ensure the correct execution of cycles and point-of-sale material compliance.
   • Assess third-party performance and recommend improvements to strengthen IMS performance and in-store presence.
5. Sales Information & Reporting
   • Capture and analyze sales data through field force tracking tools to identify opportunities for improvement and align actions with territory goals.
   • Provide management with detailed market feedback, helping shape strategic decisions and future initiatives.
   • Use market insights to forecast trends, predict future opportunities, and plan accordingly.
6. Trade Engagement & Education
   • Manage trade programs, ensuring store compliance and full understanding of promotional mechanics.
   • Train trade partners to effectively communicate PMI’s brand values and products to consumers, helping them to increase sales and facilitate brand switch-overs.
7. Compliance & Legal Adherence
   • Stay informed of the legal requirements governing the sale of tobacco and RRPs, ensuring all activities comply with local and international regulations.
   • Uphold the highest standards of integrity and transparency in all interactions, contributing to PMI’s long-term sustainability.

Who We’re Looking For

We seek individuals with the following qualifications and experience:

• A completed Matric (high school education)
• A Bachelor’s Degree or equivalent work experience in a relevant field
• At least 3 years of sales experience, preferably within FMCG or the pharmaceutical industry
• Strong experience with digital tools, such as POS systems and sales mobile applications
• Familiarity with MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong verbal and written communication skills in English

Key Competencies

• Ability to handle multiple priorities while maintaining high standards of execution
• Strong problem-solving and conflict resolution skills
• Financial and numerical literacy to analyze sales data and performance
• Strong negotiation skills and the ability to influence others
• Excellent planning and organizational abilities
• Ability to mentor and develop teams, fostering a collaborative work environment
• Decision-making under pressure with a results-driven approach

Why PMI?

At PMI, we understand that our success is built on the dedication and expertise of our people. Joining our team offers you:

• Career Growth: We provide a platform for you to define your future and pursue new opportunities with flexibility and support.
• Inclusive Environment: Be part of a diverse and inclusive culture, where your contributions are valued and celebrated.
• Endless Possibilities: As a global company, we offer a vast array of opportunities for growth and development in various business sectors.
• Purposeful Mission: You’ll be part of a meaningful journey to deliver a smoke-free future and make a positive impact on society.

Diversity Commitment

PMI is committed to fostering a diverse and inclusive workforce. We encourage applications from people of all backgrounds and actively promote Employment Equity within South Africa. We particularly welcome applications from South African citizens who are members of designated groups to contribute to the diversification of ideas and experiences within the workplace. All employment decisions are made in accordance with relevant laws and principles.

Join PMI today and be part of an exciting journey towards building a smoke-free future. Together, we can create lasting change.