Now Hiring: Sales Development Representative – Thembisa

At PMI, we are embarking on a bold transformation. Our mission is clear: to create a smoke-free future. As we evolve and adapt to this ambitious goal, we offer an incredible opportunity for innovation and growth. Joining us means being part of a forward-thinking team with the freedom to contribute fresh ideas and the chance to shape the future of a global brand. The transformation we’re driving in our business offers boundless career opportunities, and we are seeking individuals who are ready to make an impact, starting with our Sales and Marketing teams.

Your Role in Our Transformation

As a member of the Sales and Marketing division, you will feel like you’re part of a startup, but with the knowledge, experience, and resources of a global brand at your disposal. This is not just about boosting sales—it’s about revolutionizing the way people engage with our products. If you are a forward-thinker and a strategic visionary, your insights will play a pivotal role in creating sales strategies that drive growth across global markets. Your innovation will help shape the future of a smoke-free world, and you’ll work alongside a digital, omni-channel team that is transforming how we connect with consumers.

Your Day-to-Day Responsibilities

1. Trade Management
   • Oversee the management of Customer Service Units (CSU), balancing physical, hybrid, and remote operations to ensure broad coverage and efficient engagement across all channels.
   • Maintain digital engagement within remote markets, leveraging our call center to support digital communication and performance.
   • Lead customer-facing initiatives such as RRP education, B2C activations, and device sales, engaging with store owners, managers, and cashiers to drive commercial results.
2. Physical Universe Management
   • Segment the universe to optimize coverage, brand staging, and point-of-sale marketing investments.
   • Execute brand acceleration strategies, ensuring brand growth through effective cycle management and collaboration with key retailers.
   • Host and support retail activations, driving consumer awareness and product trials in targeted markets.
   • Monitor the transition of stores to digital platforms, assessing their capabilities and providing necessary support to maintain smooth operations.
3. Digital Universe Development
   • Schedule both physical and virtual visits to digital stores based on segmentation needs, ensuring proper support and engagement.
   • Work closely with collaborators to enhance Digital Trade Engagement (DTE) response and success rates, driving digital distribution growth.
   • Identify gaps in digital store performance and collaborate with internal teams to implement effective strategies.
4. Third-Party Management
   • Manage third-party field managers to ensure alignment with business goals and commercial initiatives.
   • Monitor third-party performance, ensuring compliance with cycle requirements and making recommendations for improvements.
5. Sales Information & Reporting
   • Ensure accurate tracking of sales data and territory performance, using field force tracking tools to measure and optimize results.
   • Collaborate with management to provide regular market feedback and insights, supporting strategic decision-making.
   • Forecast market trends and recommend action plans based on data-driven insights.
6. Trade Engagement & Education
   • Oversee the execution of trade programs, ensuring participating stores are fully informed about program mechanics and compliance requirements.
   • Conduct educational sessions with trade partners to enhance their understanding of PMI brands and drive consumer sales.
7. Compliance & Legal Adherence
   • Stay well-versed in the legal framework governing tobacco and Reduced Risk Products (RRP), ensuring all activities comply with regulatory standards and PMI policies.
   • Uphold the highest ethical standards in all aspects of your work to ensure the long-term sustainability of PMI’s business.

What We’re Looking For

We seek individuals with the following qualifications and experience:

• A completed Matric (high school) education.
• A Bachelor’s Degree or equivalent work experience in a relevant field.
• At least 3 years of sales experience within the FMCG or pharmaceutical sectors.
• A proven track record of working independently and leading teams or processes.
• A valid driver’s license with a minimum of 12 months of driving experience.
• Strong proficiency in digital tools, such as POS systems and sales mobile applications.
• Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook).
• Strong written and verbal communication skills in English.

Key Skills and Competencies

• Strong problem-solving and conflict resolution abilities.
• Excellent analytical and financial literacy.
• Ability to manage multiple projects simultaneously.
• Strong interpersonal skills with the ability to build and maintain relationships.
• Critical thinking and the ability to drive results under pressure.
• Effective mentoring and coaching skills for developing team members.

Why Join PMI?

At PMI, we believe that our employees are key to our success. Joining our team means you’ll have the opportunity to shape the future, experiment with new ideas, and grow in your career. We offer:

• Career Freedom: Take risks, experiment, and explore new ideas as you define your future with us.
• Inclusive Culture: Collaborate with a diverse team and contribute to a culture where everyone is respected and valued.
• Endless Opportunities: With our global presence, the possibilities for professional growth are endless.
• A Meaningful Mission: Take pride in our commitment to delivering a smoke-free future to society.

Commitment to Diversity
PMI is an equal opportunity employer. We encourage applications from people of all backgrounds, and we value diversity in our workforce. We are especially committed to supporting Employment Equity within South Africa and welcome applications from all citizens, particularly those from designated groups, in line with the relevant laws and principles of Employment Equity.

Join PMI today and be part of a team that is driving meaningful change on a global scale. Together, we can shape the future of a smoke-free world.