Now Hiring: Stores Supervisor – Cleaning & Hygiene

Fidelity Services Group, Southern Africa’s premier integrated security solutions provider, continues to lead the industry with cutting-edge protection innovations and a solid track record of service excellence. The company stays ahead of global trends and technological advancements, ensuring that it consistently evolves to meet the growing demands of the security sector. A key component of their operations is their efficient management of inventory and supply chain processes, essential to their business model.

Opportunity: Stores Supervisor – SecureDrive

Fidelity Services Group is currently seeking a highly skilled and experienced Stores Supervisor to join their SecureDrive team in Johannesburg, Gauteng. This full-time position requires a candidate with at least 3 to 5 years of relevant experience, particularly in supervisory roles within stores or inventory management. The role demands a strong command of Microsoft Excel and experience with inventory systems like SAP, though knowledge of other systems is also beneficial.

Key Responsibilities:

As the Stores Supervisor, you will play a crucial role in ensuring the accurate management and seamless operation of the company’s inventory system. Your primary duties will include:

• Inventory Management: Developing and maintaining the computerized inventory system by ensuring that all items received and dispatched are accurately recorded within regional deadlines.
• Purchase Order Monitoring: Implementing a check process for outstanding purchase orders, ensuring the proper receiving of both stock and non-stock items, as well as their system receipting.
• Customer Service: Ensuring excellent service delivery by meeting internal and external customer service expectations while maintaining financial constraints. You will also liaise with the procurement department to meet the information needs of both internal and external stakeholders.
• Stock Control: Managing daily stock issuance in line with service/installation schedules and ensuring the efficient storage of inventory, optimizing both operational efficiency and space utilization.
• Supplier Coordination: Monitoring product quality and ensuring that suppliers meet the agreed-upon lead times for delivery.
• Inventory Reporting: Coordinating and managing the monthly stock take process, investigating and preparing detailed variance reports on any discrepancies.

Required Skills and Experience:

• A minimum of 3 to 5 years of experience in a stores or inventory management role, with a preference for those with supervisory experience.
• Proficiency in Microsoft Excel.
• Experience with SAP or other inventory management systems is an advantage.
• Strong attention to detail and an understanding of stock control procedures and supply chain management.
• The ability to work efficiently under tight deadlines, ensuring that all tasks are completed promptly and accurately.

Key Performance Indicators (KPIs):

As part of your role, you will be expected to manage the following key performance indicators:

• Inventory holding values
• Stock turn days
• Obsolescence percentage
• Open purchase order status
• Stock variances – You will need to investigate any discrepancies, follow up with relevant parties, and prepare variance reports with thorough explanations.

Fidelity Services Group is committed to maintaining its leadership in the security solutions industry by continually optimizing operational efficiency and service delivery. The Stores Supervisor role is vital in supporting these efforts, and the company is looking for a dedicated and experienced professional to join their dynamic team.

If you have the required experience and are eager to contribute to an industry leader in security solutions, we encourage you to apply for this exciting opportunity.