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ECIC
Are you a tech-savvy graduate eager to gain real-world experience in IT support? The ECIC ICT Unit is offering an exciting internship program designed to equip you with practical skills in a corporate environment. This opportunity will allow you to develop hands-on expertise in IT support, network maintenance, and system administration while ensuring seamless operations for ECIC users.
What You’ll Gain from This Internship
As an ICT intern, you will play a vital role in supporting end-users and maintaining the company’s IT infrastructure. Your responsibilities will include:
- User Support & System Maintenance
- Serving as the first point of contact for IT-related queries and system issues.
- Providing technical assistance for approximately 90 end-users.
- Monitoring and maintaining IT hardware, including desktops, printers, and networking devices.
- Software & Network Management
- Installing and supporting Windows-based operating systems and Office 365 tools.
- Administering and maintaining SharePoint, Active Directory, and company email systems.
- Managing internet facilities and ensuring stable network connections.
- Cybersecurity & Data Protection
- Implementing anti-virus procedures and ensuring all workstations are secure.
- Conducting routine system backups to safeguard critical data.
- Project Involvement & Reporting
- Participating in ICT projects to enhance corporate IT infrastructure.
- Documenting IT incidents and generating weekly reports.
- Providing basic training to end-users on IT best practices.
What We’re Looking For
To be considered for this internship, candidates must have:
- A minimum of a Diploma in IT or MCSE certification (or equivalent).
- A+ and N+ certifications (preferred).
- ITIL Foundation certification (advantageous but not mandatory).
- Strong knowledge of Microsoft Windows environments, network architecture, and IT protocols.
- Excellent problem-solving and communication skills.
- The ability to work under pressure and take initiative in a fast-paced environment.
Why Join ECIC’s ICT Internship Programme?
This internship is a valuable stepping stone toward a successful career in IT. You’ll gain practical experience, develop essential IT skills, and work alongside experienced professionals in a corporate setting. If you are passionate about technology and eager to build a strong foundation in IT support, this opportunity is perfect for you!
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