The Department of Home Affairs
A basic salary of R444 036– R532 602 per annum (Level 9).
CENTRE : Eastern Cape: OR Tambo District (1 Post)
REF NO : HRMC 7/25/2a
CENTRE : KwaZulu–Natal: Umzinyathi (1 Post)
REF NO : HRMC 7/25/2b
CENTRE : North West: Dr Ruth Mompati (1 Post)
REF NO : HRMC 7/25/2c
REQUIREMENTS : •A qualification in Information Technology, Computer Science, Information System or
Information Technology relevant qualification at NQF level 6 as recognized by SAQA. 3 years’
technical experience in Information Technology is required. Experience in desktop, network,
CENTRE : Eastern Cape: OR Tambo District (1 Post)
REF NO : HRMC 7/25/2a
CENTRE : KwaZulu–Natal: Umzinyathi (1 Post)
REF NO : HRMC 7/25/2b
CENTRE : North West: Dr Ruth Mompati (1 Post)
REF NO : HRMC 7/25/2c
REQUIREMENTS : •A qualification in Information Technology, Computer Science, Information System or
Information Technology relevant qualification at NQF level 6 as recognized by SAQA. 3 years’
technical experience in Information Technology is required. Experience in desktop, network,
server and application support. Sound knowledge and application of the GITO guidelines and
prescripts. Knowledge of Minimum Information Security Standards (MISS). Knowledge of the
Protection of Information Act No 84 of 1982 and the Promotion of Access to Information Act No
2 of 2000. Knowledge of Information Technology Infrastructure Library (ITIL). Knowledge of
the State Information Technology Agency Act No 88 of 1998. Knowledge of public service and
Departmental legislation and prescripts. A valid drivers’ license. Willingness to travel and work
extended hours. Perform on–call duties.
Required skills and competencies: Problem solving and conflict management. Planning
and organising. Good written and verbal communication skills. Client orientation and Customer
focus. Report writing. Presentation skills. Decision making. Program and project management.
Ability to instill appropriate processes and systems, to support the Department in efficiently
and effectively managing the required work. Support digital transformation Influencing and
Networking. Change management. Patriotism, Honesty and Integrity.
DUTIES : The successful candidates will be responsible for, amongst others, the following specific
tasks:
•Ensure the implementation of infrastructure and hardware support. Install and support
Telkom data–lines, routers, switches, firewalls and IDS/IPS. Ensure the installation and
support of servers in the District. Provide support on desktops, printers, laptops on peripherals
e.g. camera, 3M fingerprint scanner, signature pad, MDF–scan flow printers, etc. Provide
support on DHA systems, ensure systems availability and user account management. Provide
support to transversal systems like BAS, PERSAL, LOGIS, etc. Maintain IT asset registers in
various local offices. Facilitate disposal process of IT assets and provide technical support for
redundant and obsolete items. Facilitate and implement application/system support in the
District. Enrol officials on BACM and provide access in a secure environment. Ensure that all
desktops and laptops have anti–virus software, conduct regular updates and data recovery.
Identify and resolve problems causing disruptions in the operations of the business and in the
network. Resolve the roots causes of incidents and deploy effective workarounds. Improve IT
service quality in order for staff to experience fewer repeated incidents and focus efficiently on
identifying the causes. Increase knowledge capital (data used to identify trends and
proactively identify any problem areas). Timeously identify, diagnose and resolve problems.
Provide error control and record error solutions. Analyse the urgency and resources required
to effect temporary and permanent solutions to problems. Ensure effective and efficient
management of resources. Coach and guide staff on compliance with all regulatory
requirements.
ENQUIRIES : KwaZulu–Natal: Ms N Ngema, Tel No: (033) 845 5003
Eastern Cape : Mr L Jama, Tel No: (043) 604 6417
North West: Mr L Appels, Tel No: (018) 397 9908 / 9924 / 9922 / 9915
prescripts. Knowledge of Minimum Information Security Standards (MISS). Knowledge of the
Protection of Information Act No 84 of 1982 and the Promotion of Access to Information Act No
2 of 2000. Knowledge of Information Technology Infrastructure Library (ITIL). Knowledge of
the State Information Technology Agency Act No 88 of 1998. Knowledge of public service and
Departmental legislation and prescripts. A valid drivers’ license. Willingness to travel and work
extended hours. Perform on–call duties.
Required skills and competencies: Problem solving and conflict management. Planning
and organising. Good written and verbal communication skills. Client orientation and Customer
focus. Report writing. Presentation skills. Decision making. Program and project management.
Ability to instill appropriate processes and systems, to support the Department in efficiently
and effectively managing the required work. Support digital transformation Influencing and
Networking. Change management. Patriotism, Honesty and Integrity.
DUTIES : The successful candidates will be responsible for, amongst others, the following specific
tasks:
•Ensure the implementation of infrastructure and hardware support. Install and support
Telkom data–lines, routers, switches, firewalls and IDS/IPS. Ensure the installation and
support of servers in the District. Provide support on desktops, printers, laptops on peripherals
e.g. camera, 3M fingerprint scanner, signature pad, MDF–scan flow printers, etc. Provide
support on DHA systems, ensure systems availability and user account management. Provide
support to transversal systems like BAS, PERSAL, LOGIS, etc. Maintain IT asset registers in
various local offices. Facilitate disposal process of IT assets and provide technical support for
redundant and obsolete items. Facilitate and implement application/system support in the
District. Enrol officials on BACM and provide access in a secure environment. Ensure that all
desktops and laptops have anti–virus software, conduct regular updates and data recovery.
Identify and resolve problems causing disruptions in the operations of the business and in the
network. Resolve the roots causes of incidents and deploy effective workarounds. Improve IT
service quality in order for staff to experience fewer repeated incidents and focus efficiently on
identifying the causes. Increase knowledge capital (data used to identify trends and
proactively identify any problem areas). Timeously identify, diagnose and resolve problems.
Provide error control and record error solutions. Analyse the urgency and resources required
to effect temporary and permanent solutions to problems. Ensure effective and efficient
management of resources. Coach and guide staff on compliance with all regulatory
requirements.
ENQUIRIES : KwaZulu–Natal: Ms N Ngema, Tel No: (033) 845 5003
Eastern Cape : Mr L Jama, Tel No: (043) 604 6417
North West: Mr L Appels, Tel No: (018) 397 9908 / 9924 / 9922 / 9915
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#Compliance #Computer Science #Department of Home Affairs #Driver #Information Systems #Information Technology #Management #Project Management